Let us take control of your computer to fix your problem remotely…
Nearly all software based issues can be resolved using remote control, however there occasions such as hardware failure or total loss of internet connectivity that will prevent us from using this method. In this situation, an on-site call out will be necessary.
Most software issues can be resolved within an hour. Whether you are a monthly paying customer or use our ad-hoc IT support services through our Pay as You Go IT Support, we can deal with IT emergencies and help you in your time of need.
Existing IT Support Customer
If you are already an IT Support customer, please use our Live Chat, email us on our support email address or call our support line for immediate remote support as included in your contract.
PAYG IT Support Customer
If you have already bought Pay As You Go IT Support hours from us, please use our Live Chat, email us on our support email address or call our support line for immediate remote support.
Emergency IT Support
If you have an IT emergency including hardware failure and disaster recovery, don’t worry. We can provide emergency IT Support to your business. Simply call us on 0330 1133 330 to discuss your issue.
If you don’t already have our login software installed, please download our SOS Login Software and give us your ID to allow us access to your PC. Please do not close the window until you have finished your remote assistance session.