Become an IT Hero - We are recruiting! View our current vacancies

Instant IT Support

Close

Instant IT Support

Get Instant IT Support

Let us take control of your computer to fix your problem remotely…

Nearly all software based issues can be resolved using remote control, however there occasions such as hardware failure or total loss of internet connectivity that will prevent us from using this method. In this situation, an on-site call out will be necessary.

Most software issues can be resolved within an hour. If you run out of prepaid time, you can purchase more through our Pay as You Go IT Support hours system.

For more information, please see your customer type below.

Existing IT Support Customer

If you are already an IT Support customer, please use our Live Chat, email us on our support email address or call our support line for immediate remote support as included in your contract.

PAYG IT Support Customer

If you have already bought Pay As You Go IT Support hours from us, please use our Live Chat, email us on our support email address or call our support line for immediate remote support.

Emergency IT Support

If you have an IT emergency including hardware failure and disaster recovery, don’t worry. We can provide emergency IT Support to your business.  Simply call our support line to discuss your issue.

If you don’t already have our login software installed, please download our SOS Login Software and give us your ID to allow us access to your PC. Please do not close the Splashtop window until you have finished your remote assistance session.

Please contact us by phone on 01329 556226, use our Live Chat facility or send us a message for further information.

Related IT Support Services

Request call back – free no obligation IT healthcheck

Testimonials