There is a high probability that you will have seen Pro Mech Ground Support Systems in action without actually realising who they are.
For Fareham-based Pro Mech forms part of the vital backbone of the UK’s civil engineering and construction industry, the unsung heroes.
The independent company, founded in 2000, specialises in the hire of non-mechanical plant equipment nationwide, particularly across the south of England, the home counties and London.
With an emphasis on delivering a high quality service with attention to detail, the business employs experienced and knowledgeable staff, typically with more than 20 years’ experience in the industry.
Pro Mech was established by Managing Director John Cooper as a one-man band after he bought kit auctioned off by a national building company.
Still operating from Spurlings Industrial Estate in Fareham, the company now employs more than 50 people, has depots in Uckfield, East Sussex and Shepton Mallet, Somerset and an annual turnover approaching £8million.
With a database of more than 1,600 clients and an active client base of 436 businesses, Pro Mech works with some of the biggest names in the industry, including BMJV (the joint venture of Morgan Sindall and BAM Nuttall), currently working locally on the smart motorway conversion of 15 miles of the M27 in Hampshire, between junctions 4 and 11.
Other major clients include Southern Water, Mildren Construction, Clancy, R&W Civil Engineering and Trant Engineering.
Guy Osborne - Pro Mech Compliance Manager
Our ethos is that we are very much service-conscious and will go the extra mile for the benefit of customers. This has stood us in good stead and has enabled organic growth as the industry has expanded.
Our sector is dominated by giant PLCs, but there is always room for a medium-sized company punching above its weight. Our work ranges from small, local firms to multi-million-pound civil engineering and construction companies – and all receive exactly the same level of service.
Thankfully we did not suffer too much during the pandemic, with no redundancies and we are now experiencing a fantastic bounce back market growth.
“Interpro are a really good outfit, very responsible, ultra-professional and know exactly what they are doing across all aspects of our business.
They came to see us, assessed our needs and have in three years completely transformed and modernised our IT system and telecoms into the streamlined and user-friendly kit so necessary in today’s business world.
Interpro enable us to get on with our work in the knowledge that we have optimal hardware and software perfect for our needs – and that the helpline is always available should we ever encounter problems.
We have built a fantastic relationship with the Interpro team and very much see this partnership growing as the two companies develop. I would strongly recommend then to any business seeking such services.
Pro Mech has a huge range of equipment for hire – from acrow props and aluminium waler frames to trench struts and water bowsers – primarily support and safety kit for ground works and excavations.
After spotting a gap in the market, the company has also branched out with a lifting division offering approved on-site inspections of client equipment under the auspices of the Lifting Equipment Engineers Association (LEEA).
This important work is compliant with the Lifting Operations and Lifting Equipment Regulations (LOLER), together with the Provision and Use of Work Equipment Regulations (PUWER) came into force in 1998.
Interpro Technology Solutions has been looking after Pro Mech’s IT support and services since 2019 when the company felt it had outgrown its previous supplier.
Interpro took over the support for Pro Mech’s existing equipment, servers, services and email, which was already hosted in Office 365.
During the initial period of providing IT support Interpro noticed a bottleneck performance issue on the terminal server due to the internal resources of the server. The solution was to increase memory and storage was to improve overall the performance and increase longevity.
During the three-year period Interpro has carried out a Windows 7 replacement programme which consisted of around 15 Windows 7 machines being replaced with Windows 10 machines.
Interpro has also installed hosted VoIP (Voice over Internet Protocol) telephony across four sites and provides FTTC (Fibre to the Cabinet) and leased line connectivity across all sites.
Similarly, Interpro has designed and built a new modern website which includes integration with Pro Mech’s main hire software platform.
In the recent months Interpro has also migrated all onsite servers to a 24x7 managed cloud environment to support the future growth of the business and migrate to newer hardware.
Mark McGarry - Interpro Business Development Manager
Pro Mech now has an optimised and supported IT and telecommunications infrastructure that has supported the growth of the business, allowing them to scale easily and effectively.
The company now has a fully managed IT support operation across the ProMech User Base (four sites), as well as website and InspHire Hire software which means staff are spending far less time processing bookings and rekeying customer information
We have successfully improved communications both internally and externally, with business grade broadband and leased lines to service the needs of the business and bandwidth hungry users, as well as free VoIP telephone calls reduced monthly telephone bills
Pro Mech now has an IT infrastructure that can scale seamlessly with the needs of the business as well as ongoing professional IT support and consultancy.
It is very much a pleasure to work with such a great team whose important work helps to keep the UK’s civil engineering and construction industry running smoothly.