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Instant IT Support

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Careers

Interpro pride themselves on a strong and dedicated work force who provide only the best technical ability and customer service to all customers. If you think you have got what it takes to join our team and benefit from the training and personal development we provide, please see our available positions below.


IT Support Engineer

Description:

An opportunity has arisen for an experienced IT Support Engineer to join our growing team and support multiple companies with their IT requirements. You will be based at our offices in Fareham and may have regular visits to clients in the local area including Portsmouth and Southampton.

With a minimum of 2 years IT experience, your duties will include:

  • Providing both remote and on site support to Microsoft Windows users.
  • Supporting servers and networks to a 2nd line support level.
  • Answering telephone support calls and providing remote support.
  • Visiting clients for regular on site support visits.
  • Regular reporting to management.
  • Problem management and escalation to 3rd line support.

The successful candidate must:

  • Demonstrate confidence.
  • Have great communication skills with a good eye for detail.
  • Have strong interpersonal skills and an ability to work with users at all levels.
  • Have an ability to self-manage tasks and priorities, use initiative, remain calm under pressure and be highly organised

You must have:

  • Excellent ability to troubleshoot all manner of IT related issues.
  • Excellent knowledge of all Microsoft Office Suites and Office 365.
  • Excellent knowledge of Windows Desktop O/S.
  • Good knowledge of PC hardware and components.
  • Good understanding of networking technologies, services and protocols.
  • Network troubleshooting abilities.
  • Hardware and Software installation and troubleshooting.
  • Good Knowledge of Windows Server and Active Directory
  • Experience in Microsoft Server Group Policy
  • Experience with server virtualisation with Microsoft Hyper-V and VMWare.
  • Microsoft Exchange Server
  • Must be able to gain basic level security clearance for work on military sites.
  • Must hold a full UK driving licence.

Though not essential, the ideal candidate would also have:

  • Experience with server virtualisation with Microsoft Hyper-V and VMWare.
  • Basic Microsoft SQL Server knowledge
  • Basic Knowledge of VOIP phone systems
  • Mac experience
  • Knowledge of Web technologies

If you possess all the necessary skills and experience and you are interested in this position please email your CV and a covering letter using the form below. Please include your current salary level and expectation.

Strictly no agencies.


If you would like to contact us with your CV for this or any future openings, please complete the form below.






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